Returns & Exchanges
At RNLI Store, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for most items. If you are not happy with your order, you can return it in its original condition for a full refund or exchange.
Initiate Your Return
Log in to your account or visit our returns portal with your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in unused condition.
Ship the Package
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or post office.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund or exchange within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing